AENOR has bestowed the AR-005/2013 Universal Accessibility on the EUSKALDUNA Conference Centre and Concert Hall in Bilbao. This award involves the acknowledgement of the social commitment of Palacio EUSKALDUNA: a cultural and leisure service offer for all in universally accessible facilities. With this and the rest of the awards obtained (Apex Award 2003, Quality Management, Environmental Management, Health and Safety Management, “Q” mark for Tourist Quality), Palacio EUSKALDUNA is an example of excellence within the sector. The Accessibility Area in ceis collaborates with Palacio EUSKALDUNA contributing their experience and technical knowledge in Universal Accessibility Management System Projects according to Standard UNE 170001-2:2007.